I was in an unexpected and dire situation. An elderly family member fell ill and had to live in his home with full-time care. I found out while visiting him in the hospital that he assigned me as his POA, and that he had not lived in his home for years, used his house as a dumping ground, and his house was unhealthy and uninhabitable. I have never been to a hoarders home. I did my research and found Collector Care had almost all 5-star reviews, and the comments made me feel this was the right fit for us. I gave Rachel a call, and she scheduled an appointment with me a few weeks out. This gave us time to sort through what should stay and what should go. It was so bad, we wanted to dump it all, but he was still alive and going back to his home and deserved his dignity. So we sorted through most of the house, which took us 4 weekends, and we were beyond overwhelmed.
We were ready for Rachel and her team to come in to do the deep cleaning from top to bottom and inside every nook and cranny of each drawer and cabinet. There was still a ton to organize, and somehow they managed to do it all! Our family could not believe the difference, and how they made his house a home again and arranged all of his furniture in ways, we would not have thought of. They also wanted to know his story as they were unfolding his history, and they then understood everything that they saw and sorted through, and do so with such care. Rachel also assigned Mary to oversee my project and Mary was the loveliest person who did most of the hard work and did so without complaint, and only from a place of love and concern. To say they were amazing in every way is an understatement. I see why they have five-star reviews, and I would highly recommend them to anyone in need of this kind of help! We could not have done it all without them! Collector Care is high on my list!!!